TrackPMS - Update Caching Services

Scheduled Maintenance Report for TravelNet Solutions Status

Completed

The scheduled maintenance has been completed.
Posted Aug 21, 2026 - 00:30 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 20, 2026 - 22:30 CDT

Scheduled

We will be conducting maintenance on Thursday 8/20/2026 at 10:30 PM CST to the Caching infrastructure which supports TrackPMS. As part of the maintenance, we will be implementing updates to improve performance and address any potential caching issues. The maintenance will take approximately 2 hours to complete. We don't anticipate any downtime, but there is a slight potential where customers may experience multiple 1 to 2 minute intervals impacting API and Portal logins to the TrackPMS platform. All connections will re-establish automatically. The Track Platform will remain online during this maintenance.

Note: There are no further actions for our customers.

Affected services include: TrackPMS (API and Portal logins), TrackPulse

Maintenance Window: Thursday, August 20th 10:30 PM – Friday August 21th 12:30 AM CDT

Estimated downtime: Minimal login interruptions can be expected. Multiple 1 to 2 minute intervals impacting Portal and API logins.

We appreciate your understanding. If you have any questions or concerns, please go to https://support.trackhs.com/hc/
Posted Aug 17, 2026 - 09:29 CDT
This scheduled maintenance affected: TrackPMS (Property Management System) and TrackPulse (Contact Center).