All Systems Operational

Uptime over the past 90 days. View historical uptime.
TrackPMS (Property Management System) Operational
TrackPMS BI/Replica Connection Operational
Payment Gateways Operational
Track Payments Operational
Authorize.Net Operational
FreedomPay Operational
SlimCD Operational
Yapstone Operational
Payrix Operational
TrackPulse (Contact Center) Operational
TrackPayments Operational
eCommerce Websites Operational
Booking Engine (Gueststream) Operational
Support Portal Operational
Channel Management Operational
Airbnb Operational
VRBO Operational
HVMI Operational
Other Services Operational
Esign Documents Operational
Twilio Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 27, 2026

No incidents reported today.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Weekly Maintenance Window — Wednesday, 10:00 PM – 11:59 PM CDT
Completed - The scheduled maintenance has been completed.
Sep 23, 23:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 CDT
Scheduled - Each Wednesday at 10 PM CDT, the Track Platform undergoes a routine maintenance window for the deployment of application updates. These updates may include bug fixes, security patches, feature enhancements, and general stability improvements.

No significant downtime is anticipated. Customers may experience short intermittent timeouts lasting up to 5 minutes. Any brief connection interruptions that occur during this window will resolve automatically.

Thank you for your understanding. For questions or concerns, please visit https://support.trackhs.com/hc/
Sep 21, 07:29 CDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

WP Engine is experiencing performance issues
Resolved - This incident has been resolved.
Sep 17, 12:18 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 11:58 CDT
Identified - WP Engine confirmed a data center level issue and they are currently addressing it.

Here is the incident status: https://wpenginestatus.com/incidents/945644?utm_source=forethought-chat
Sep 17, 11:30 CDT
Investigating - We are currently aware of an issue affecting some customer eCommerce websites hosted through WP Engine. WP Engine is investigating the issue, and we are escalating directly with their support team.

We are actively monitoring the situation and will provide another update as soon as more information becomes available.

Note: TrackPMS services are not impacted by this issue.
Sep 17, 10:34 CDT

Sep 16, 2026

WP Engine is experiencing performance issues
Resolved - This incident has been resolved.
Sep 16, 13:54 CDT
Update - This issue has been resolved and all is functioning as expected.
Sep 16, 13:53 CDT
Monitoring - WP Engine implemented a fix and the websites are recovering now.
Sep 16, 13:47 CDT
Investigating - We are currently aware of an issue affecting some websites hosted through WP Engine. WP Engine is investigating the issue, which appears to be related to an upstream infrastructure/Cloudflare issue.

We are actively monitoring the situation and will provide another update as soon as more information becomes available.


You can monitor status updates here: https://www.cloudflarestatus.com/
Sep 16, 13:24 CDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage