All Systems Operational

Uptime over the past 90 days. View historical uptime.
TrackPMS (Property Management System) Operational
90 days ago
99.97 % uptime
Today
TrackPMS BI/Replica Connection Operational
90 days ago
100.0 % uptime
Today
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
Track Payments Operational
90 days ago
100.0 % uptime
Today
Authorize.Net Operational
90 days ago
100.0 % uptime
Today
FreedomPay Operational
90 days ago
100.0 % uptime
Today
SlimCD Operational
90 days ago
100.0 % uptime
Today
Yapstone Operational
90 days ago
100.0 % uptime
Today
Payrix Operational
90 days ago
100.0 % uptime
Today
TrackPulse (Contact Center) Operational
90 days ago
99.97 % uptime
Today
TrackPayments Operational
90 days ago
100.0 % uptime
Today
eCommerce Websites Operational
90 days ago
100.0 % uptime
Today
Booking Engine (Gueststream) Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Channel Management Operational
90 days ago
100.0 % uptime
Today
Airbnb Operational
90 days ago
100.0 % uptime
Today
VRBO Operational
90 days ago
100.0 % uptime
Today
HVMI Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
90 days ago
100.0 % uptime
Today
Esign Documents Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Weekly Maintenance Window — Wednesday, 10:00 PM – 11:59 PM CDT Aug 12, 2026 22:00 - Aug 13, 2026 00:00 CDT

Each Wednesday at 10 PM CDT, the Track Platform undergoes a routine maintenance window for the deployment of application updates. These updates may include bug fixes, security patches, feature enhancements, and general stability improvements.

No significant downtime is anticipated. Customers may experience short intermittent timeouts lasting up to 5 minutes. Any brief connection interruptions that occur during this window will resolve automatically.

Thank you for your understanding. For questions or concerns, please visit https://support.trackhs.com/hc/

Maintenance Window: Wednesday, August 12th 10:00 PM – 11:59 PM CDT

Estimated downtime: Minimal downtime is expected for TrackPMS lasting up to 5 minutes.

We appreciate your understanding. If you have any questions or concerns, please go to https://support.trackhs.com/hc/
Posted on Aug 10, 2026 - 13:15 CDT

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Weekly Application Updates - 08/06/2026
Completed - The scheduled maintenance has been completed.
Aug 7, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 6, 09:19 CDT
Scheduled - As part of our weekly application updates to ensure stability, performance and security; we will be deploying additional application updates tonight at 10:00 PM CST. The Track Platform will be available during this time, with all services being functional. Customers may experience a one or two instances of very short timeouts lasting up to 3 minutes.  All connections will resume as expected.

No significant downtime is anticipated. Any brief connection interruptions that occur during this window will resolve automatically.

Affected services include: TrackPMS

Maintenance Window: Thursday, August 6th 10:00 PM – August 7th 12:00 AM CDT

Estimated downtime: Minimal downtime is expected for TrackPMS lasting up to 3 minutes.

We appreciate your understanding. If you have any questions or concerns, please go to https://support.trackhs.com/hc/
Aug 6, 09:12 CDT

Aug 6, 2026

Aug 5, 2026

Weekly Maintenance Window — Wednesday, 8:00–11:00 PM CDT
Completed - The scheduled maintenance has been completed.
Aug 5, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 20:00 CDT
Scheduled - Each Wednesday evening, the Track Platform undergoes a routine maintenance window for the deployment of application updates. These updates may include bug fixes, security patches, feature enhancements, and general stability improvements.

No significant downtime is anticipated. Any brief connection interruptions that occur during this window will resolve automatically.

Thank you for your understanding. For questions or concerns, please visit https://support.trackhs.com/hc/
Aug 3, 08:38 CDT
TrackPMS Timeouts
Resolved - This incident has been resolved.
Aug 5, 15:00 CDT
Update - All services have been restored and are operating as expected.
Aug 5, 12:14 CDT
Monitoring - We are currently investigating timeouts in Track and seeing recoveries. We have found the root cause of the issue and currently monitoring.
Aug 5, 11:51 CDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Weekly Maintenance Window — Wednesday, 8:00–10:00 PM CST
Completed - The scheduled maintenance has been completed.
Jul 29, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:00 CDT
Scheduled - Each Wednesday evening, the Track Platform undergoes a routine maintenance window for the deployment of application updates. These updates may include bug fixes, security patches, feature enhancements, and general stability improvements.

No significant downtime is anticipated. Any brief connection interruptions that occur during this window will resolve automatically.

Thank you for your understanding. For questions or concerns, please visit https://support.trackhs.com/hc/
Jul 27, 09:35 CDT
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