TRACK Scheduled Maintenance – Minimal Downtime

Scheduled Maintenance Report for TravelNet Solutions Status

Completed

The scheduled maintenance has been completed.
Posted Jan 16, 2026 - 00:30 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 15, 2026 - 22:30 CST

Scheduled

We will be conducting maintenance to our database infrastructure, which supports the TrackPMS Product on Thursday 01/15/2026 at 10:30 PM CDT. Customers will experience minimal downtime of 15 minutes. During this time, customers may face timeouts accessing TrackPMS.

Affected services include:
TrackPMS

Maintenance Window: Thursday, 01/15 at 10:30 PM CDT - Friday, 01/16 at 12:30 AM CDT
Estimated downtime: Customers might experience connectivity issues for about 15 minutes.

We appreciate your understanding. If you have any questions or concerns, please go to https://support.trackhs.com/hc/
Posted Jan 13, 2026 - 14:37 CST
This scheduled maintenance affected: TrackPMS (Property Management System), TrackPulse (Contact Center) and Payment Gateways (Track Payments).