All Systems Operational

TrackPMS (Property Management System) Operational
90 days ago
99.99 % uptime
Today
Payment Gateways Operational
90 days ago
99.99 % uptime
Today
Track Payments Operational
90 days ago
99.99 % uptime
Today
Authorize.Net Operational
90 days ago
100.0 % uptime
Today
FreedomPay Operational
90 days ago
100.0 % uptime
Today
SlimCD Operational
90 days ago
100.0 % uptime
Today
Yapstone Operational
90 days ago
100.0 % uptime
Today
TrackPulse (Contact Center) ? Operational
90 days ago
99.99 % uptime
Today
TrackRevenue (Automated Rates. Formerly "Rented") Operational
90 days ago
100.0 % uptime
Today
TrackPMS BI/Replica Connection Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Channel Management Operational
90 days ago
100.0 % uptime
Today
Airbnb Operational
90 days ago
100.0 % uptime
Today
VRBO Operational
90 days ago
100.0 % uptime
Today
HVMI Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
90 days ago
100.0 % uptime
Today
Esign Documents ? Operational
90 days ago
100.0 % uptime
Today
Twilio ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - We are pleased to inform you that the recent incident has been fully resolved. Google has confirmed that only a limited number of services were impacted, and all API2PDF functionalities are now operating as expected.

Thank you for your patience and understanding. Please contact our support team if you have any further questions or concerns.

Jun 12, 17:50 CDT
Monitoring - We have received confirmation from API2PDF that their services are currently being restored. At this time, the PDF functionality within TrackPMS is operational. Our team will continue to monitor the situation to ensure ongoing stability.
Jun 12, 16:18 CDT
Identified - We have received reports from multiple clients stating that they are receiving an error message when trying to open Owner Statements. This is mainly impacting sites with reCaptcha. The cause of the issue is related to our third-party service used for pdf conversions. The third-party service is API2PDF, which is hosted on the Google GCP platform. Google GCP is currently facing an outage across multiple services https://status.cloud.google.com/. We are currently monitoring closely and working with our third-party service to ensure all services are returned to a functional state.

Note: There are no other services, which are currently impacted by this issue. This is specifically related to opening Owner Statements.

Jun 12, 14:44 CDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.