TrackPMS - Updates to channels are slower than usual

Incident Report for TravelNet Solutions Status

Resolved

We have deployed a few fixes to help address this issue and the queues have resumed with normal times. There are a few additional fixes that we will be deploying over the next few days to further optimize the queuing processes.

Posted Oct 29, 2024 - 12:06 CDT

Identified

We have identified an issue with slow queuing of updates to channels in TrackPMS. Some updates might be delayed, but are being processed. The processing times are slower than usual, but will complete. The Engineering team has identified the issue and working on a fix.

Note: The TrackPMS portal and all other services are not impacting by this issue. All services are fully operational at this time.

Posted Oct 28, 2024 - 11:11 CDT

This incident affected: TrackPMS (Property Management System) and Channel Management (Airbnb, VRBO).